Thank you for choosing our platform for your learning journey! As a digital service provider, our courses are delivered online, and no physical products are shipped. Here’s everything you need to know regarding our course bookings and delivery:

1. Digital Delivery

• Upon successful booking and payment of a course, you will receive immediate access to the course details via email.
• Course materials (if applicable) and live session links will be provided through email or available in your user dashboard on our platform.
• No physical items will be shipped as all courses and content are delivered digitally.

2. Access to Live Sessions

• Once the course is booked, you will receive a confirmation email with the schedule and link to join the live sessions.
• Ensure you provide a valid email address during the checkout process to avoid delays in receiving the course access information.

3. Technical Requirements

• Our courses are conducted online via platforms like Zoom or similar. Please ensure you have a stable internet connection and necessary software to attend the live sessions.

4. Non-Delivery

• In the unlikely event that you do not receive your course access email within 24 hours of payment, please contact our support team at connect@xworks.live for assistance.

5. Rescheduling and Cancellations

• If the live course you’ve enrolled in needs to be rescheduled, you will be notified via email and provided with the new dates or times.
• For cancellations or refunds, please refer to our Refund Policy

6. Customer Support

• For any issues or queries related to your course access, feel free to contact our support team at [connect@xworks.live] or call us at +91 73838-08881