Thank you for purchasing our course, enrolling for our workshop (offline or online) and/or subscribing to our services operated by Remote CTO/XWORKS (Registered entity: Remote CTO, thereafter referred as Remote CTO/XWORKS).

Once purchased, our courses, workshops and/or services cannot be cancelled and are non-refundable.

The completion certificate will only be issued once and in the name of the candidate attending the complete course or workshop after passing the required examination or completing the given assignment (whichever is applicable).

If you have any additional questions feel free to contact us on the respective support mails mentioned in the FAQ section of the course or workshop.

If a candidate fails to attend the course or workshop, he/she will be marked absent and no extended access will be provided over above the mentioned validity of modules/lessons. The candidate is also not eligible for a refund.

Any batch transfers, refunds or cancellations are at the discretion of XWORKS.

For any technical issues that you face, the first step of action would be to contact the respective support mails mentioned in the FAQ section of the course or workshop. Our support team will help you with the technical issue. The time of response shall be a minimum of 3 working days. In case we are unable to help with the technical issue, and if the technical issue is found to be at our end,  a FULL refund will be initiated. This is applicable only to technical issues happening at our end.